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Security

The security of your Dollar Bank accounts and customer information is something we take seriously no matter how you choose to bank with us -- in person, by telephone or through the Internet.

Important Notice from Dollar Bank:
  • Dollar Bank is aware of fraudulent emails recently distributed that appear to be from the Federal Deposit Insurance Corporation (FDIC).
  • These fraudulent e-mails ask the recipient to provide sensitive personal information including bank account information.
  • Dollar Bank customers should be advised that neither Dollar Bank nor the FDIC will ever ask you to provide sensitive personal information or bank account information via e-mail.
Additional security information is available by phone at 1-800-828-5527 and from the FDIC at 1-877-ASK-FDIC.

We encourage you to take a moment to view the information categorized below to learn about the steps you can take to make your computer and personal information more secure and the guidelines we have in place so you know when you're receiving legitimate e-mails from Dollar Bank. If you ever have a security concern regarding your accounts, please contact our Customer Service Department at 1-800-828-5527, Monday - Friday, 8:00 AM to 8:00 PM and Saturday, 9:00 AM to 3:00 PM.
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Dollar Bank representatives are available Monday through Friday from 8:00 AM to 8:00 PM and Saturday from 9:00 AM to 3:00 PM

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Office Locations throughout Pittsburgh and southwestern Pennsylvania, Cleveland and northeastern Ohio.